Shopping Cart

Support Center

Top Guides

Help Topics

Browse through the various products or search via the Search bar at the top of any page within iShopChangiWines. Add the product to your cart, check out and make your payment through one of the payment options available on iShopChangiWines.

Self Collection Orders: Call the hotline provided 3 hours before your selected date and timeslot to confirm that you will be coming down. Proceed to the collection point located near Paris Baguette at Level 1 Terminal 3.

Delivery Orders: The courier company will contact you via the mobile number you had provided during the online purchase to arrange for delivery.

You may shop as a guest however if you would like a record of your past purchase, we encourage you to register for an account.

All travellers and non-travellers alike can shop and make purchases on iShopChangiWines.

Self Collection Orders: Orders can be placed at least 12 hours prior to your visit to the airport. Collection hours are from 10am to 10pm daily.

Delivery Orders: As the courier company will contact you directly to arrange for delivery, orders should be placed minimally 3-5 working days in advance to allow for sufficient time for delivery.

An order confirmation and collection slip will be sent to the email address provided at the point of online order. It will contain your order details.

We will need at least 12 hours to prepare your order(s).

All our prices are in Singapore dollars (SGD) and your credit card will be charged in Singapore dollars. For foreign credit card holders, your credit card provider will convert your payment based on the bank’s current exchange rates.

An order confirmation and collection slip will be sent to the email address provided at the point of online order. It will contain your order details.


b) MasterCard

c) JCB

d) American Express

e) UnionPay

In-store promotions might differ from the promotions available online.

Yes, each promo code issued will have a validity period.

No, promo code(s) are not exchangeable for cash, and they are not refundable in part if not fully redeemed.

No, only 1 promo code can be used in a single transaction.

Yes, you can earn Changi Rewards points with your purchases. You will need to provide your email address linked to your OneChangi ID, as well as your Changi Rewards card number. Changi Rewards points will be credited after collection of purchase.

The collection point is located in Terminal 3, Level 1 (Arrival Hall) near the Paris Baguette outlet. Please call 94381096 3 hours ahead. Self-collection hours are between 10.00am to 10.00pm.

Please bring along your collection slip and a photo identification bearing the same name that was indicated for the purchase for verification purposes.

You may choose for the delivery to be made either on weekdays or weekends (excluding Sundays and Public Holidays), with 3 timeslots available to select. The courier company will contact you via the phone number that was provided at the point of purchase to arrange for the delivery.

You may choose one of the following time slots below at the checkout page:

  • 10am to 1pm
  • 1pm to 4pm
  • 4pm to 8pm

Delivery is not available on Sundays and Singapore Public Holidays.   Please allow 3-5 working days for delivery and the courier company will contact you to confirm the date and time prior to delivery.  For deliveries with specific timings / urgent, a surcharge of SGD$30-$60 will apply. Surcharge to be paid directly to courier company at point of delivery.

For Home Delivery, please contact 6891 9180 on Mondays to Fridays (excluding Public Holidays) between 9.00am to 5.45pm.

For Self Collection, please contact 9438 1096 between the hours of 10.00am to 10.00pm.

Please contact DFS at 6891 9180 on Mondays to Fridays (excluding Public Holidays) between 9.00am to 5.45pm and quote your order number.

You may contact the courier company at 8168 7067 or 9855 3136.

Yes, there will be charges for re-delivery. Customers will need to pay directly to the courier company for any charges incurred due to re-delivery and special arrangements for specific date and time.

DFS offers a 100% quality guarantee on all merchandise we sell. We will exchange or return any merchandise with its original receipt. Please contact DFS customer service hotline +65 6891 9180 or email

Please contact DFS custome r service hotline +65 6891 9180 or email for return or exchange. In event that the item is out-of-stock, DFS reserves the right to exchange with another item of equivalent value or quality. Alternatively, DFS may opt to refund on the faulty item.

Before you have collected your order or your order is being delivered by DFS, you can cancel your order calling our customer service hotline +65 6891 9180 or email and quote your order number.

We will process the cancellation for you and the refund amount will be credited back to the credit card you used for payment.

If the promo code used entitles you to a discount with a minimum spend condition within a transaction, you can request for a partial refund by calling DFS customer service hotline +65 6891 9180, which will be processed as follows:

a. If the nett spend (after deducting the partial refund) is above the minimum spend stipulated for that particular promotion, the full value of the partial refund will be returned to the Customer;

b. If the nett spend falls below the minimum spend in such a case, the discount value will be deducted from the partial refund.

c. With any refund where the value falls below the purchase qualifier, the gift with purchase would be forfeited.

DFS exclusively curates and offers you a wide selection of Wines, Champagnes and Sakes from all over the world.

Our website offers you popular and top-selling products. We are constantly increasing and refreshing our product range. However, if you are unable to find a product online, you can contact us via the webform.

We are constantly replenishing our stocks. If you are unable to purchase a product due to limited stocks, you may check back on our website again in a few days.

We look forward to hearing feedback about our products. You can send your feedback to us via our webform.

You will not be able to redeem rewards on this website. You may earn status dollar or points when you make your purchase and input your Loyal T membership number.

Please email on queries you may have regarding your account.

Our website is best supported by Google Chrome, Mozilla Firefox, Safari and Internet Explorer 11. Please ensure that the browser you are using is up to date. If you are still experiencing difficulties, please contact us via the web form.

Cookies are small amounts of data sent from a website to your browser and are stored on your computer’s hard drive. Cookies will need to be enabled on your browser to allow you to add products to your cart and access your account information. If you are using a public computer, or share your computer with others, be sure to log out before leaving your computer unattended to protect your account information. You can log out by clicking “Sign Out” at the top right corner of the page.

The transmission of your personal information is encrypted when completing your online transaction to protect your personal information. Our servers are also protected by firewalls and access to information on these servers is restricted to authorised personnel only.

We may use your information for marketing purposes to provide you with the latest promotion details. Please refer to our Privacy Policy for further details.